F.A.Q.’s2021-07-21T09:05:57+01:00
What types of payment do you accept?2021-03-04T12:20:37+00:00

We accept Visa, MasterCard, Discover, or American Express credit/debit cards.

How do I change or cancel my order after I have submitted it?2021-03-04T12:19:45+00:00

Our order-fulfilment and shipping systems are designed to get orders on their way quickly and efficiently; therefore, we cannot change or cancel an order once it has entered the shipping process. But we’ll do everything we can to accommodate your request. Please contact us by email at contact@potofdreams.co.uk We are available Monday through Friday, 8 a.m. to 5 p.m.

How do I use a promo code?2021-03-04T12:10:48+00:00

You can use a promo code when you are in your Shopping Cart. When prompted during the checkout process, enter a promo code in the Enter Coupon Code box and click Apply.

How do I open my Pot of Dreams ®?2021-03-04T11:55:36+00:00

To open the Pot of Dreams ®, you need a small hammer and a piece of cloth. Covering the Pot of Dreams to prevent fallout, tap until it breaks. Be sure to clear away any fragments! Follow our recommended instructions : click here.

Do I have to break my Pot of Dreams ®?2021-03-04T11:56:12+00:00

Pot of Dreams is an update on the style of saving, as there is no hole and no stopper,  you will have to break it open to access the money inside.

How much can my Pot contains?2021-03-04T11:56:19+00:00

Saving held in a Pot of Dreams ® can be much bigger than they seem. Choose your Pot accordingly to your Dreams. We offer three size :

  • Small : use £1 coins to fill to the brim and up to £300 you can fit in!
  • Medium : use £1 coins to fill to the brim and up to £1000 you can fit in!
  • Large: use £2 coins to fill to the brim and up to £1500 you can fit in!
How do I clean my Pot Of Dreams®?2021-03-04T11:56:27+00:00

Multiple paint colours are applied in thin layers therefore Pot of Dreams are best dusted with a dry brush or gentle soft cloth.

How are the Pot of Dreams’ designed?2021-03-04T11:56:33+00:00

Every Pot of Dreams is designed by British artists. We currently work with more than 15 designers, each of whom work tirelessly to develop unique templates and patterns.

What are Pot of Dreams® made of?2021-03-04T11:56:39+00:00

Your Pot of Dreams® is made of ceramic and follow a strict process or moulding and casting. Produced in the far east,  each piece is individually hand-painted according to our unique technique and instructions.

How do I become a Pot Of Dreams® retailer?2021-03-04T12:24:27+00:00

If you are a store owner interested in carrying Pot Of Dreams ® product, we invite you to Become a Xpressions4U Ltd.  Retailer at www.xpressionsgifts.co.uk .  You can also contact Customer Care at +44 (0) 20 8756 7793 , Monday through Friday, 8 a.m. to 5 p.m. or by email at contact@potofdreams.co.uk to find a Sales Manager in your area.

How do I find a local retailer?2021-03-04T12:24:01+00:00

Our Find a Store Locator will help you find a retailer near you.

How can I find discontinued pieces?2021-03-04T12:23:36+00:00

First, check this website for the item. If we don’t carry it, there are some online retail websites or private parties through eBay, Amazon or similar selling platform that specialize in carrying discontinued product. A web search might uncover pieces that you are specifically looking for. Buyer beware: Pot of Dreams does not control the quality, condition, or cost of discontinued or previously owned product, so take care before purchasing.

Is all your product available on your website?2021-03-04T12:22:42+00:00

Only our current collection is available on our store. Our current collection includes 60 designs.

Can I ship to a different address other than my billing address?2021-03-04T12:21:42+00:00

Yes. You will have the opportunity to designate a shipping address different than your billing address during the checkout process.

How long will it take for my order to arrive?2021-03-04T12:21:22+00:00

Please see Shipping for all our shipping information, including estimated delivery times and holiday schedules, shipping costs, and payment information.

Where does product ship from?2021-03-04T12:20:50+00:00

Our product ships from the London area, from our distribution centre in Hayes, UB4 0JR.

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